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Triggers (chat automations): sometimes have different names depending on the live chat provider, (greetings, targeted chat) but they are essentially the same tool for analyzing user behavior and sending an automated message.

For example, you could start a proactive chat conversation with users who spend an unusually high amount of time on your checkout page to help them with the payment. Great for monitoring the quality of the answers and finding patterns in the frequently asked questions.

But one new channel, in particular, is becoming increasingly popular: live chat.

Canned messages (shortcuts): these are pre-written answers to regular questions that you can just bring up with a shortcut or in a few clicks.

They can save you time, but can also make users doubt they are talking to a real person, so better use them sparingly.

Interestingly, their team is distributed worldwide, meaning that there is (almost) always someone happy to answer any support requests you may have.

Next to their 14-days free trial there is even a free plan for up to 20 chats per month. Notable features include chat automation features (which they call targeted chat) that let you send automatic messages to visitors who are visiting specific pages.

Imagine you receive a lot of chat requests from countries where you don’t even ship to: Olark lets you simply hide the chat for certain geographies.

Olark Pricing Forever Free:

Olark Pricing Forever Free: [[

Olark Pricing Forever Free: $0 Billed monthly: $17 Billed yearly: $15 Billed bi-yearly: $12 Video Review What I liked: definitely their automation features.You will mostly have to copy a few lines of codes and integrate it into your website.For a better overview of these tools and how they work, I created a video with some real-life examples here: Here you go, this is our long list of the best options for paid (and free! The company with Polish roots is one of the largest live chat solutions out there.Next to their polished chat console, there are apps for PC/Mac as well as i OS and Android. Also, they are experimenting with a chatbot (Bot Engine), which I find exciting.And as there will always be requests that a live chat can’t solve, they deliver an integrated help desk solution as well. And, of course, the general look and feel of Live Chat is a big positive.Live Chat Pricing Starter: $16 Team: $33 Business: $50 Enterprise: $149 Further pricing information What I liked: Their numerous integrations that let you connect the chat with your newsletter tool (ex. Where they should improve: Prices are a bit higher than most of their competitors.

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Olark Pricing Forever Free: $0 Billed monthly: $17 Billed yearly: $15 Billed bi-yearly: $12 Video Review What I liked: definitely their automation features.

You will mostly have to copy a few lines of codes and integrate it into your website.

For a better overview of these tools and how they work, I created a video with some real-life examples here: Here you go, this is our long list of the best options for paid (and free! The company with Polish roots is one of the largest live chat solutions out there.

Next to their polished chat console, there are apps for PC/Mac as well as i OS and Android. Also, they are experimenting with a chatbot (Bot Engine), which I find exciting.

And as there will always be requests that a live chat can’t solve, they deliver an integrated help desk solution as well. And, of course, the general look and feel of Live Chat is a big positive.

Live Chat Pricing Starter: $16 Team: $33 Business: $50 Enterprise: $149 Further pricing information What I liked: Their numerous integrations that let you connect the chat with your newsletter tool (ex. Where they should improve: Prices are a bit higher than most of their competitors.

||

Olark Pricing Forever Free: $0 Billed monthly: $17 Billed yearly: $15 Billed bi-yearly: $12 Video Review What I liked: definitely their automation features.

You will mostly have to copy a few lines of codes and integrate it into your website.

For a better overview of these tools and how they work, I created a video with some real-life examples here: Here you go, this is our long list of the best options for paid (and free! The company with Polish roots is one of the largest live chat solutions out there.

Next to their polished chat console, there are apps for PC/Mac as well as i OS and Android. Also, they are experimenting with a chatbot (Bot Engine), which I find exciting.

]] Billed monthly: Billed yearly: Billed bi-yearly: Video Review What I liked: definitely their automation features.

You will mostly have to copy a few lines of codes and integrate it into your website.

For a better overview of these tools and how they work, I created a video with some real-life examples here: Here you go, this is our long list of the best options for paid (and free! The company with Polish roots is one of the largest live chat solutions out there.

Next to their polished chat console, there are apps for PC/Mac as well as i OS and Android. Also, they are experimenting with a chatbot (Bot Engine), which I find exciting.

Billed monthly: Billed yearly: Billed bi-yearly: Video Review What I liked: definitely their automation features.You will mostly have to copy a few lines of codes and integrate it into your website.For a better overview of these tools and how they work, I created a video with some real-life examples here: Here you go, this is our long list of the best options for paid (and free! The company with Polish roots is one of the largest live chat solutions out there.Next to their polished chat console, there are apps for PC/Mac as well as i OS and Android. Also, they are experimenting with a chatbot (Bot Engine), which I find exciting.And as there will always be requests that a live chat can’t solve, they deliver an integrated help desk solution as well. And, of course, the general look and feel of Live Chat is a big positive.Live Chat Pricing Starter: Team: Business: Enterprise: 9 Further pricing information What I liked: Their numerous integrations that let you connect the chat with your newsletter tool (ex. Where they should improve: Prices are a bit higher than most of their competitors.

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